Norman R. Skinner
1-425-417-0103 • Norman.Skinner@comcast.net
Career Summary
Experienced and resourceful C#/Silverlight Application Developer with proven expertise in designing and developing web applications for Windows Enterprise environments. Major strengths include innovative and creative design while maintaining an intuitive layout. Demonstrated ability to work independently and reliably meet deadlines.
Skills and Proficiencies
ASP.Net CSS C# ITIL Certified JavaScript	MOSS SharePoint Portal MS SQL Photoshop SCOM MP's	Silverlight 3 Technical Writing VBScript Visual Studio 2008 XML, XSLT
Professional Experience
Xtreme Consulting Group, Redmond, WA		1.5 years
Application Developer - Test & Reporting Automation		2009 – Present
I was solely responsible for Silverlight 3 application development, Test & Test Reporting automation. I achieved the following:
Reduced the time for compiling WCAT raw xml results to an Excel usable format from 8 hours to 5 minutes. Automated the conversion of multiple test tool results and stored them in a SQL database for performance results reporting. Developed SCOM MP to monitor DCMI data for inflow temperature and CPU wattage of servers to identify hot spots and over use of power in the lab. Developed Silverlight 3 Application for hardware inventory and server configurations.
Microsoft Corporation, Redmond, WA		8 years
Service Operations		2005 – 2009
Responsible for development, deployment, and maintenance of web applications, MOSS, and intranet web sites. Other duties included IIS administration, SCOM, and backup/restore of data.
Reduced IT text message bills by approximately 70% by scripting System Center Operations Manager alerts. Increased Lab Status web application performance by 20% and prevented work status loss. Improved Atlas virtual lab user interface for new API features to great customer reviews and prevented test blocking. Prevented company asset loss and reduced spending overtures by designing and coding an equipment checkout tool.
Web Design Engineer		2002 – 2005
Primarily responsible for intranet websites, SharePoint Portal v.2 administration, development, and maintenance of internal web applications.
Promoted for my work re-architecting the user interface to one of our team’s internal tools and received many customer accolades. Reduced SharePoint Portal customization developing time by 20%, by writing a Perl script. Developed a CD Burn request tool to reduce customer wait time by 60%. Successfully collaborated with multiple divisional product teams to develop one cohesive SharePoint Portal site, saving the division $100,000 in yearly operational cost.
Operations Engineer		2000 – 2002
Provided support, maintenance, and process improvement for several product teams’ test lab environments of approximately 800 servers and desktops.
Improved Lab Technicians efficiency by 12% by creating a Lab Team website. Raised team’s yearly charity donation by 10% by developing a charity auction website. Increased team moral greatly by providing the teams administrators a creative Team Ski Event website. Took initiative and reduced holiday party food waste by 20% and saved the group $800 by creating a holiday party website.
Prior Experience
Greater Seattle Area		1994 – 2000
Help Desk Service Technician Senior PC and Printer Repair Technician Windows 95 MCP Network Administrator Technical Manager
Military
United States Navy		1988 – 1994
Honorable Discharge Data Systems Technician: A School, General Computer and Electronics Data Systems Technician: C School, Computer & Peripheral Secret Clearance
Education
Microsoft Corporation University		2000 – 2009
Windows Security Training .Net Framework Programming with C# Writing Test Design Specifications ADO.Net Enhancements in .Net 2.0 SQL Native Client: Data Access Evolution ASP.Net 2.0: Advanced SQL Server 2005: Designing for Performance SQL Server 2005: Updating Your Database Administration Skills ITIL Training and Certification Technical Writing Course